Feasibility study for a co-innovation platform, including UI/UX, business model and ownership model

Applying Human-Centered Design, our team combined qualitative research and comparative analysis. We conducted empathy interviews and co-creation workshops with government officials, NGOs, CBOs and funders, while also reviewing existing challenge platforms. The feasibility study assessed three dimensions: UI/UX: User journeys and interface concepts were tested to ensure the platform could be intuitive, inclusive, and adaptable. Business model: Revenue mechanisms such as challenge hosting fees, membership tiers, and service add-ons were explored to reduce dependency on donor funding. Ownership model: Governance options were analysed to avoid single-organisation control, recommending a coalition-based structure that builds trust and shared responsibility.